Milgram’s 1965 study of obedience ​

Milgram's study of obedience

The Study

In 1963, Stanley Milgram conducted one of the most well-known and controversial experiments in psychology.

He wanted to understand why, during World War Two, “normal” citizens obeyed orders to do horrific things they wouldn’t normally do. Were they evil, or were there any other factors involved?

By advertising in a newspaper, he requested help from the public for a study about memory and learning, offering to pay them $4.50 for an hour of their time. Forty male participants between the ages of 20 and 50 were selected.

Upon arrival at the lab, participants met a confederate named Mr. Wallace and an experimenter in a grey lab coat. They believed that Mr. Wallace was another genuine participant in the experiment. The two drew lots to decide who would be the teacher and who would be the learner. This was rigged so that Mr. Wallace was always the learner and the participant was always the teacher.

The confederate, Mr. Wallace, and the true participant would then be taken into the room where the participant would see Mr. Wallace strapped to a chair with electrodes. Mr. Wallace was not going to be shocked, but the participant believed he was.

The participant, the teacher, was then taken into another room where he would ask Mr. Wallace, the learner, a series of questions relating to word pairs. If the learner answered incorrectly, then the teacher should administer a shock. This would increase after every incorrect answer. In front of the participant was a machine to control the level of shock, with 15 V on the left, labelled as slight shock, increasing in 15 V increments all the way up to 450 V, labelled as XXX.

When the shock was applied, a recorded response was played, and observations of the participant were made. As the shocks increased, so did the response. At 315 V, the learner could be heard banging on the wall and screaming to be let out and for the experiment to stop. From then on, after every shock, there was no response. The experiment instructed the participant to treat silence as an incorrect answer.

Should the participant refuse to continue and want the experiment to end, the experimenter would reply with one of four prods:

  • “Please continue” or “Please go on”
  • “The experiment requires that you continue”
  • “It is absolutely essential that you continue”
  • “You have no other choice, you must go on”

Findings

The results of this experiment shocked the scientific community. Before the study, Milgram asked some of his students what they expected to happen. They predicted that no more than 3% would continue up to the maximum of 450 V.

No participant stopped below 300 V, and 65% continued up to the full 450 V. Some participants even gave multiple shocks at 450 V when instructed to continue. Observations were also recorded, including signs of stress, nervous laughter, biting nails, sweating, etc.

At the end of the experiment, participants were fully debriefed on the original intention of the study, and 84% admitted that they felt glad to have participated and learned something of value about themselves. Milgram concluded that this showed that “ordinary” people would obey orders to hurt others, even if it means acting against their own set of morals.

Validity

Orne and Holland (1966) argue that Milgram’s experiment lacks internal validity, as participants believed the experiment was set up. This could lead to demand characteristics, thus not providing a true reflection of obedience from the results. Perry (2013) supported this notion when she listened to the recordings of participants’ responses. She noted that many expressed disbelief that the confederate was actually being shocked. Milgram himself argued this and believed that at least 70% of his participants thought they were administering real shocks.

Sheridan and King (1972) supported Milgram with a replication of his study using puppies and real shocks. From their results, they found that 54% of male participants reached the maximum of 450 V, while 100% of female participants did.

As Milgram’s experiment was a laboratory experiment, it could be argued to have good internal validity, suggesting causation due to its controls, standardization, and replicability. However, some argue that the experimenter would often go off script.

The external validity of this experiment is also highly debated, as it was conducted in a laboratory setting and lacked ecological validity, thus not representing a real-life scenario. However, others argue that the research focused on the relationship between the participant and authority figure, which is evident in his experiment.

Hofling et al. (1966) devised an experiment where nurses, during a night shift, were given instructions over the phone by an unknown doctor named “Dr. Smith” to administer an unknown drug called “Astroten” to a patient named Mr. James. They were told to administer 20mg to the patient, even though the label of the drug indicated a maximum dosage of 10mg. Dr. Smith also mentioned that he was in a hurry and would sign the authorization later when he saw the patient. Nurses have strict guidelines and should never take orders over the phone or administer drugs they are not familiar with, especially exceeding dosage limits. Despite this, 21 out of 22 nurses attempted to administer this placebo drug to the patient.

Although the drug was harmless, this experiment demonstrates the social pressure and power of authority figures, showing how people may obey even with strict guidelines. The experiment was highly standardized and reliable, with orders over the phone followed by a script. This experiment was compared to a control group of 33 nurses in a different hospital, who responded to a questionnaire regarding how they would handle such a request. Thirty-one out of the 33 stated they would not comply with the instructions. However, it’s essential to consider social desirability bias when interpreting questionnaire responses.

Rank and Jacobson (1977) argue that Hofling’s experiment also lacks ecological validity as it does not represent a real-life situation. They conducted a similar study, but this time doctors gave orders in person, and a familiar drug, Valium, was used. When doctors asked nurses to administer three times the recommended dosage, only 2 out of 18 nurses complied. Nurses were halted before they could administer the drugs to any patients.

Supporting Evidence

Further supporting evidence comes from a French TV show called “Le Jeu de la Mort,” which translates to “The Game of Death.” This game show included a replication of Milgram’s study. Participants believed they were taking part in a pilot show called “La Zone Extrême” and were paid to administer shocks that they believed to be real. Remarkably, 80% of the participants administered a maximum of 460 V.

Social Identity Theory

Another reason why participants obeyed may have been due to social identity theory. This theory posits that obedience can be influenced by how individuals identify with a group or idea. In Milgram’s experiment, participants may have obeyed because they identified with the experimenter and with science in general. They looked up to the scientific community and were more likely to get involved and potentially obey. Obedience decreased when participants identified less with the experiment and more with the victim, Mr. Wallace.

The first three prods used by the experimenter encouraged the participant to identify with the experiment. For example, “The experiment requires you to continue.” The final prod, “You have no other choice, you must go on,” demands obedience, and no participant continued after this prod was used. This indicates that when participants were not encouraged to identify with the experiment, they did not obey.

Ethical Issues

Milgram’s experiment is a hallmark for discussing ethical issues and was one of the few experiments that prompted changes to ethical guidelines. Participants were not fully informed about the true intention of the experiment. They were deceived both in the lottery at the start and in the belief that the shocks were real. Furthermore, participants were not given the right to withdraw and were encouraged to continue when they expressed a desire to stop. Finally, participants were not adequately protected from harm, as observations revealed many signs of stress during the experiment. Despite being fully debriefed at the end of the experiment, many participants were happy to have taken part.

Diana Baumrind (1964) argues that this deception of participants betrays the trust of the general public and is damaging to the field of psychology. This could discourage participants from volunteering for future experiments.